1. Introduction
Welcome to GreenBee Firewood. These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing this website and placing an order, you agree to be bound by these Terms & Conditions.
2. Company Information
GreenBee Firewood
Address: [Company Address]
Email: support@holz-baumgartner.com
Phone: [Phone Number]
3. Products
We strive to ensure that all product descriptions, specifications, and images displayed on our website are accurate.
Due to the natural characteristics of wood products, variations in color, size, texture, and appearance may occur.
All product images are for illustrative purposes only.
4. Orders
By placing an order, you confirm that:
You are at least 18 years old.
The information provided is accurate and complete.
You are authorized to use the selected payment method.
We reserve the right to refuse or cancel any order at our discretion.
5. Pricing
All prices displayed on our website are in Euro (€) and include applicable taxes unless otherwise stated.
We reserve the right to modify prices at any time without prior notice.
6. Payment
We accept secure online payments through approved payment providers.
Orders will only be processed once payment has been successfully received and verified.
7. Delivery
We deliver throughout Germany using trusted logistics partners.
Delivery times are estimates and may vary due to weather conditions, transportation delays, or circumstances beyond our control.
Customers are responsible for ensuring that the delivery location is accessible for unloading.
8. Returns & Refunds
Customers have the right to request a return in accordance with applicable consumer protection laws.
Products must be unused and returned in their original condition.
Refunds will be processed after inspection and approval of the returned goods.
Custom or special orders may not be eligible for return.
9. Product Storage
Customers are responsible for storing firewood, pellets, and briquettes in dry and appropriate conditions after delivery.
We are not responsible for product deterioration resulting from improper storage.
10. Limitation of Liability
To the maximum extent permitted by law, GreenBee Firewood shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability shall be limited to the value of the purchased products.
11. Intellectual Property
All website content, including text, images, logos, graphics, and designs, remains the property of GreenBee Firewood and may not be reproduced without written permission.
12. Privacy
Your personal information is processed in accordance with our Privacy Policy.
We are committed to protecting your privacy and handling your data securely.
13. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on this website.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Germany.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent German courts.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@holz-baumgartner.com
Phone: [Phone Number]
Address: [Company Address]
Last Updated: [Date]
