{"id":2432,"date":"2026-05-31T16:38:56","date_gmt":"2026-05-31T16:38:56","guid":{"rendered":"https:\/\/holz-baumgartner.com\/?page_id=2432"},"modified":"2026-05-31T17:12:37","modified_gmt":"2026-05-31T17:12:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/holz-baumgartner.com\/de\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2432\" class=\"elementor elementor-2432\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a1223a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"6a1223a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-588e1b5 elementor-widget elementor-widget-heading\" data-id=\"588e1b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5206b77 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5206b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Find quick answers about our firewood, pellets, briquettes, delivery service, payments and returns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52421e7 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"52421e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div 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class=\"gb-faq-item\" open>\r\n    <summary>What products do you offer?<\/summary>\r\n    <p>We offer firewood, wood pellets, briquettes, fire starters, cooking wood, night briquettes and wood-burning stoves.<\/p>\r\n  <\/details>\r\n\r\n  <details class=\"gb-faq-item\">\r\n    <summary>Do you deliver throughout Germany?<\/summary>\r\n    <p>Yes, we provide delivery across Germany depending on your city, postal code and product quantity.<\/p>\r\n  <\/details>\r\n\r\n  <details class=\"gb-faq-item\">\r\n    <summary>Is your firewood ready to burn?<\/summary>\r\n    <p>Yes, our kiln-dried firewood is selected for low moisture content and efficient heating.<\/p>\r\n  <\/details>\r\n\r\n  <details class=\"gb-faq-item\">\r\n    <summary>What are wood briquettes?<\/summary>\r\n    <p>Wood briquettes are compressed wood fuel products with consistent burning and high heat output.<\/p>\r\n  <\/details>\r\n\r\n  <details class=\"gb-faq-item\">\r\n    <summary>How should I store firewood and pellets?<\/summary>\r\n    <p>Store them in a dry, ventilated place, protected from rain, humidity and ground moisture.<\/p>\r\n  <\/details>\r\n\r\n  <details class=\"gb-faq-item\">\r\n    <summary>Can I track my order?<\/summary>\r\n    <p>Yes, use the Order Tracking page with your order number and billing email address.<\/p>\r\n  <\/details>\r\n<\/div>\r\n\r\n<style>\r\n.gb-faq-accordion {\r\n  width: 100%;\r\n  max-width: 980px;\r\n  margin: 0 auto;\r\n  display: grid;\r\n  gap: 14px;\r\n  font-family: Inter, Arial, sans-serif;\r\n}\r\n\r\n.gb-faq-item {\r\n  background: #ffffff;\r\n  border: 1px solid rgba(34, 53, 42, 0.12);\r\n  border-radius: 18px;\r\n  box-shadow: 0 12px 35px rgba(34, 53, 42, 0.06);\r\n  overflow: hidden;\r\n}\r\n\r\n.gb-faq-item summary {\r\n  cursor: pointer;\r\n  list-style: none;\r\n  padding: 22px 58px 22px 24px;\r\n  position: relative;\r\n  font-size: 17px;\r\n  font-weight: 800;\r\n  color: #22352A;\r\n}\r\n\r\n.gb-faq-item summary::-webkit-details-marker {\r\n  display: none;\r\n}\r\n\r\n.gb-faq-item summary::after {\r\n  content: \"+\";\r\n  position: absolute;\r\n  right: 22px;\r\n  top: 50%;\r\n  transform: translateY(-50%);\r\n  width: 30px;\r\n  height: 30px;\r\n  border-radius: 50%;\r\n  background: #ffb636;\r\n  color: #22352A;\r\n  display: grid;\r\n  place-items: center;\r\n  font-size: 22px;\r\n  font-weight: 800;\r\n}\r\n\r\n.gb-faq-item[open] summary::after {\r\n  content: \"\u2212\";\r\n  background: #4f965e;\r\n  color: #ffffff;\r\n}\r\n\r\n.gb-faq-item p {\r\n  margin: 0;\r\n  padding: 0 24px 24px;\r\n  color: rgba(34, 53, 42, 0.72);\r\n  font-size: 15.5px;\r\n  line-height: 1.75;\r\n}\r\n\r\n.gb-faq-item[open] {\r\n  border-color: rgba(79, 150, 94, 0.5);\r\n  background: #f7f9f5;\r\n}\r\n<\/style>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca8ad92 e-con-full e-grid wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"ca8ad92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cdfde2 elementor-widget elementor-widget-text-editor\" data-id=\"4cdfde2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #339966;\">Need Assistance?<\/span><\/h4><p class=\"isSelectedEnd\">If you cannot locate your order or have questions regarding your shipment, our customer support team is ready to help.<\/p><p class=\"isSelectedEnd\">\ud83d\udcde Phone: <span class=\"text-token-text-primary cursor-text rounded-sm\" data-placeholder-token=\"true\">[Your Phone Number]<\/span><\/p><p class=\"isSelectedEnd\">\u2709\ufe0f Email: <a href=\"mailto:support@yourwebsite.com\">support@yourwebsite.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95cc407 elementor-widget elementor-widget-text-editor\" data-id=\"95cc407\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #339966;\">Reliable Delivery Across Germany<\/span><\/h4><p class=\"isSelectedEnd\">We work with trusted logistics partners to ensure your firewood, pellets, briquettes, and heating products arrive safely and on time.<\/p><p>Thank you for choosing Holz-baumgartner.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-280a5ae e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"280a5ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Find quick answers about our firewood, pellets, briquettes, delivery service, payments and returns. What products do you offer? We offer firewood, wood pellets, briquettes, fire starters, cooking wood, night briquettes and wood-burning stoves. Do you deliver throughout Germany? Yes, we provide delivery across Germany depending on your city, postal code and product quantity. Is your firewood ready to burn? Yes, our kiln-dried firewood is selected for low moisture content and efficient heating. What are wood briquettes? Wood briquettes are compressed wood fuel products with consistent burning and high heat output. How should I store firewood and pellets? Store them in a dry, ventilated place, protected from rain, humidity and ground moisture. Can I track my order? Yes, use the Order Tracking page with your order number and billing email address. Need Assistance? If you cannot locate your order or have questions regarding your shipment, our customer support team is ready to help. \ud83d\udcde Phone: [Your Phone Number] \u2709\ufe0f Email: support@yourwebsite.com Reliable Delivery Across Germany We work with trusted logistics partners to ensure your firewood, pellets, briquettes, and heating products arrive safely and on time. Thank you for choosing Holz-baumgartner.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2432","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Faqs - holz-baumgartner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/holz-baumgartner.com\/de\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faqs - holz-baumgartner\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Find quick answers about our firewood, pellets, briquettes, delivery service, payments and returns. What products do you offer? We offer firewood, wood pellets, briquettes, fire starters, cooking wood, night briquettes and wood-burning stoves. Do you deliver throughout Germany? Yes, we provide delivery across Germany depending on your city, postal code and product quantity. Is your firewood ready to burn? Yes, our kiln-dried firewood is selected for low moisture content and efficient heating. What are wood briquettes? Wood briquettes are compressed wood fuel products with consistent burning and high heat output. How should I store firewood and pellets? Store them in a dry, ventilated place, protected from rain, humidity and ground moisture. Can I track my order? Yes, use the Order Tracking page with your order number and billing email address. Need Assistance? If you cannot locate your order or have questions regarding your shipment, our customer support team is ready to help. \ud83d\udcde Phone: [Your Phone Number] \u2709\ufe0f Email: support@yourwebsite.com Reliable Delivery Across Germany We work with trusted logistics partners to ensure your firewood, pellets, briquettes, and heating products arrive safely and on time. 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